What Does The Insurance Ombudsman Do. Loans and other credit, like car finance. If an australian government agency has treated you unfairly or unreasonably, we can help you find a.
Bank accounts, payments and cards. For instance, i n assessing the complaint, the ombudsman may: Since its inception in 1998, the ombudsman’s office has worked closely with the department’s office of consumer protection services to identify consumer issues that may be in need of close scrutiny and monitoring or are emergent in nature.