Who Is The Car Insurance Ombudsman. This page outlines the types of complaints afca can consider about insurance products. An ombudsman can be likened to a private.
It has not been sent from the miosa. If your insurer hasn’t resolved your complaint within eight weeks, or has rejected it, you can take it to the financial ombudsman service (fos). It also tells you what to do next if you want to make a complaint to us.