Do Insurance Companies Investigate Car Accidents. While the investigation of a claim might make you feel like you are on trial, just remember that, armed with the facts, you will get. However, you do not have to and you should not speak to an insurance adjuster or any other representative of the liable company without a lawyer present.
Depending on the property and the claim, an investigator might call in an expert. Likewise, if it is determined that there is any suspicious nature related to the claim, your claim will not be paid out. Most car accident cases begin with an insurance claim.